Cloud Solutions

Hosted Communication Benefits Your Business


Focus on Your Business With Cloud

MedTel Services offers a resilient cloud infrastructure and a quality engineered network to deliver the best IP PBX voice service available. All for a fraction of the cost of a premise-based systems.
Our voice service is delivered via our highly redundant, multi-data center cloud infrastructure and offers the most advanced features and capabilities available, including voicemail, auto attendant, four-digit dialing, and more.

We use VoIP to connect smartphones, softphones, video phones, contact centers, and audio conferences to our managed PBX service. An intuitive Web-based management interface allows IT teams to readily access account information. With Medtel Services Cloud PBX Solutions, you can easily focus on your business-not on maintaining expensive hardware systems.

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 Business phone & voice services to the cloud

MedTel's Cloud PBX Solutions is the smart choice for clear, enterprise-class VOIP and full IP PBX capabilities. Connect smartphones, softphones, desktop handsets, videophones, and speakerphones to one system.

 Put an end to expensive on-premises hardware

By leveraging our resilient cloud infrastructure and QoS-engineered network, our voice service lets you focus on communicating with your team and customers to grow your business. Now your organization can stay lean without any heavy lifting or communications budget creep.

 Connect Your Global Workforce on a Single Platform

Connect users throughout your global enterprise—at corporate headquarters, regional sites,or branch offices. In customer contact centers. On the road. In home offices. Wherever your users are located, intelligent call routing ensures your workforce is connected at all times.



 

Powerful management tools  Voice recording capabilities to maximize your customer satisfaction initiatives  Efficient and reliable end-to-end network for high voice quality  Improve Businesses Communication with Workflows  Voice communications across a vairty of channels Remote access capabilities for system admin Tracking and Analytic Capabilities 

 

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Cloud Integrations



  • software phones
  • Business Software Phones  

    If your looking for a complete phone systems, we have a variety of IP Phones. Every phone has a number of design options with up to 96 programmable keys, full speakerphone, large easy to read display, and more

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  • Voice Communication Servers
  • VCSe100 Cerato Phone System

    The Cerato VCSe 100 supports as few as 3 users and as many as 128 users. The server is well equipped with built-in licensing for 64 users - including 2 FREE 3rd Party phone licenses.

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  • Enterprise Communication Servers
  • Created for the mid to large enterpirse market, the VCSe2000 and VCSe 9000 communication servers are based on the unparalleled strength and reliability of MedTel Services 20-20 product family. VCSe 2000 supports up to 2000 users. VCSe 9000 supports up to 9000 users.

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  • Contact Center
  • OmniWorks Contact Center Solution

    Delivering superior customer service is what OMNIWorks Customer Interface Management (CIM) is all about. OMNIWorks® call center software quickly connects customers to the right resource, manages the interaction and provides the reports you need to optimize contact center operations.

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Business Phone Solutions

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Unified Communications

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Contact Center Solutions

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Call Recording Solutions