MEDTEL SERVICES

Your Business Connected

Enable employees to connect and communicate seamlessly with anyone, anywhere, at any time.

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OUR VALUE PROPOSITION

With Medtel Services you get high quality at a fair price. Our unique communication systems save our clients time and keeps them focused on the future of their business. We are a US-based manufacturer and software developer with systems installed in more than 100 countries. Many of our customers continue to expand their systems due to our 99.999% reliability rating. Medtel Services can add robust functionality to your company, such as contact center reporting, unified communication, database integration, and more. Medtel Services has provided telecommunications equipment, converged communications platforms, and software solutions to over 20,000 customers worldwide.

PRODUCTS

Let Medtel Services
Help You Connect
Your Business

Created for the mid to large enterprise market, the VCSe2000 and VCSe 9000 communication servers are based on the unparalleled strength and reliability of MedTel Services 20-20 product family. VCSe 2000 supports up to 2000 users. VCSe 9000 supports up to 9000 users.

The simplicity of the VCSe Communication Server family is further supported by the MedTel Services SIP phones and endpoints. Designed with the user in mind these phones offer executive appeal showing off sleek accents surrounded by a sturdy, crisp black frame and handset.

Medtel Communications provides all-inclusive business phone systems. Our cloud-based platform combines best-in-class VoIP Phone Service, Chat, Video Conferencing, Hosted Fax, Contact Center solutions, and more.

The need for security is constant at many high-visibility, secure environments including campuses, healthcare establishments, utilities, correctional facilities, law enforcement agencies, city and county jails, and federal, state, and municipal organizations.

Delivering superior customer service is what OMNIWorks Customer Interface Management (CIM) is all about. OMNIWorks® call center software quickly connects customers to the right resource, manages the interaction and provides the reports you need to optimize contact center operations.

All MedTel Services training courses provide focused, in-depth instruction coupled with vital hands-on learning labs to help our students maximize their learning potential. For more detailed information, including pricing and availability for these classes, call 941.753.5000 ext 8410 or click here to learn more.

2024 Cerato ME Technician Training

January 29 – February 9, 2024 (Kennesaw, GA)
April 29 – May 10, 2024 (Kennesaw, GA)
August 12 – August 23, 2024 (Kennesaw, GA)
October 28 – November 8, 2024 (Kennesaw, GA)

2025 Cerato ME Technician Training
January 6 – January 17, 2025 (Kennesaw, GA)
March 31 – April 11, 2025 (Kennesaw, GA)
June 2 – June 13, 2025 (Kennesaw, GA)
September 8 – September 19, 2025 (Kennesaw, GA)

SOLUTIONS

Business Phones
Unified Communications

Contact Center
Call Recordings
Correctional Facilities
Special Security Advantage

With MedTel Services communication solutions, Waterford has been able to provide our customers with a significantly better level of service. MedTel’s quality of support is outstanding and whenever we need them, they are always there for us.

Michael A. Rossi
IT Site Manager , English & Crystal Living, Americas | WWRD US, LLC

OUR PARTNERS